ENWIN Phone and Door to Door Scam Alert

ENWIN Phone and Door to Door Scam Alert

   Press Release    June 26, 2022  |  0

Customers being warned of phone calls and door to door visits threatening to disconnect service

June 24, 2022

Windsor, ON: ENWIN Utilities Ltd. (ENWIN) is alerting customers to potential scam attempts. Residents have reported receiving calls and/or visits from individuals claiming to represent ENWIN, and advising that the customer is in immediate threat of disconnection if they do not pay fees through a list of kiosks within the Windsor area, or by direct cash.

ENWIN asks that if any customer is contacted to call the non-emergency Windsor Police line at (519) 258-6111.

ENWIN encourages customers to be vigilant against scam attempts by following these tips:

  • If someone comes to your home or place of business claiming to be an ENWIN employee, ask for a photo ID and if in doubt, call ENWIN to verify at 519-255-2727. ENWIN employees will not demand fees to be paid onsite.
  • Don’t call phone numbers provided to you in an email or voicemail.  Instead, call ENWIN directly at 519-255-2727. ENWIN does not have a 1-800 phone number.
  • Never make a payment for a charge that isn’t listed on your most recent bill.
  • Never share personal information about your bills or finances with a stranger.
  • If you feel unsafe, call Windsor Police Service or 911.

About ENWIN: ENWIN Utilities Ltd. (ENWIN or EWU) is a regulated subsidiary of Windsor Canada Utilities Ltd. (WCU) and a licensed electricity distribution company, serving customers in the City of Windsor. ENWIN also maintains a contract of service with the Windsor Utilities Commission (WUC) to manage WUC’s administrative and operational functions, and to supply water to the residents of Windsor, Tecumseh and LaSalle. ENWIN works with Windsor to provide a safe, reliable source of electricity and water for our community.

For additional information, contact:

Robert Spagnuolo

Director Customer Service 

Tel: 519-255-2888 ext. 222

Email: rspagnuolo@enwin.com

Costin Beliciu

Manager Corporate Communications, ENWIN Utilities Ltd.

Email: cbeliciu@enwin.com 

Cell: (226) 280-8600